FAQs

/ FAQs

Finance Options

2017-02-22T14:07:15+13:00February 22nd, 2017|

Yes, As part of our commitment to offer our customers a unique customer experience – we now offer finance & leasing to own options. Using these options helps with the cash flow position of your business. If you are interested in either of these options, please make mention to our team member that you deal ... Read more

Delivery

2015-04-22T14:26:45+12:00April 20th, 2015|

We endeavour to dispatch your order within 2 working days from the receipt of your purchase, unless otherwise stated in the quotation process. We only use the best courier/freight companies and we securely wrap and pack every order. We deliver nationwide to: Lower North Island (Auckland & below) – next day delivery Upper North Island ... Read more

Returns

2015-04-22T14:27:02+12:00April 20th, 2015|

In the unlikely event that you do not wish to keep your goods, we are happy to arrange a collection from your premises, so long as the goods are as they arrived at your premises, it is within 7 days from arrival and in keeping with our latest terms and conditions of trade.

Freight

2015-05-27T14:11:21+12:00April 20th, 2015|

All orders incur a freight charge, which will be specified on the invoice, unless you have been quoted freight free. The charge is based on where you are located, and the weight and size of your purchase. If your goods are shipped on the courier, it will be via New Zealand Couriers or Fastway Couriers. ... Read more

Do you Deliver & Install?

2015-04-22T14:27:42+12:00April 20th, 2015|

Yes. We can deliver and install anywhere in New Zealand. We have our own installation team which works in with our project managers to get your job done, we do our best to meet your timeframes. If you would like a quote, please contact us. If you would like to install yourself, we do have ... Read more

Do you Customise Specific Products?

2017-01-18T15:57:59+13:00April 20th, 2015|

Yes. Just about every one of our clients has a specific request to custom make something unique for them. Our sales team work with you to get the product exactly how they want, to ensure total customer satisfaction. We have an in-house joinery workshop and a small engineering workshop to keep the cost of customisation ... Read more

Building Consent FAQ

2017-11-20T20:23:40+13:00April 20th, 2015|

The building consent & producer statement, for any racking project, is made up of various producer statements. A PS1 is a document from a registered engineer that ensures the racking planned for the project complies with current codes set by various New Zealand standards. This is the initial document that allows materials to be ordered and ... Read more

Load More Posts