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Frequently Asked Questions (FAQs)

We’ve put together some commonly asked questions to give you more information about the products and services we offer.

No, we can supply cross braces which will allow you to store items that are slightly deeper

Panel end shelving is straightforward to assemble yourself, or our team can install it for you with our 2-year installation guarantee.

The shelves are slotted for dividers.

The units are great for small parts storage using plastic or cardboard bins. Customers have also used these for the filing of paperwork.

The 1875mm H units come with 6 shelves, this includes the top and base.

Our 2175mm H units come with 7 shelves, including the top and base.

You can order extra shelves.

A starter bay is a complete unit that stands alone, it has two ends.

An add-on bay is only one end as the bay sits attached to the starter bay, it is like a joining unit. All units are complete with back panels.

100kg load evenly distributed, per shelf. The shelves are 25mm thick.

Our Panel End shelving comes in the following sizes and configurations:

Height: 1875mm or 2175mm

Width: 900mm or 1200mm

Deep: We have options at 300mm, 400mm, 450mm and 600mm deep.

You can use prongs to hang products, put data strip on the shelves for your prices, have wire and acrylic shelf fronts to stop your product from falling off the shelves. Wire baskets also fit into the units, we have sign holders that sit on top of the units for easy signage display, U bars for hanging clothes. Also, a storage drawer can be added underneath the unit where the kick panel would sit.


Yes, you could have black brackets with grey shelves if you wish, or black wire fronts with white shelves for example. There is a lot of flexibility with these units.

Yes, you can get any parts of your unit powder coated to your desired colour. We have had customers decide to have a bright coloured kick panel, for example.


Yes, the Slatwall panels can slide into the units easily, this is a great option if you want something different, you can get Slatwall in a range of colours to add some flair to your display.

These are units that only have a base shelf, so it is pegboard panels only, for hanging products to sell – they have pegboard on both sides.

You can add shelves to these bays.

The standard set comes with 1 base shelf at 450mm deep then there are 3 adjustable shelves, 2 @ 400mm deep and 1 @ 300mm deep. You can add as many as you want.

A Starter Bay is the first unit in a row of units, a Finisher Bay is the last unit in a row of units.

A Starter Bay is a complete unit that stands alone, it has two posts.

An Add-on Bay is only one post as the bay sits attached to the starter bay, it is like a joining unit.

This shelving system we pride on being commercial strength, we designed it for our commercial customers as a robust solution. Each shelf can carry 80kg, uniformly distributed. We have even made sure we have double reinforced shelves.

We call them 900mm wide bays, but the more accurate sizes are below. We do carry a small number of 600mm wide units, if you need these, reach out to us.

End Bay – 945mm

Starter Bay – 935mm

Add on Bay – 915mm

1400mm is standard but you can add post extensions to increase the height to 1700mm, 2000mm or 2300mm.

Yes, As part of our commitment to offering our customers a unique customer experience – we now offer finance & leasing to own options. Using these options helps with the cash flow position of your business. If you are interested in either of these options, please make mention to our team member that you deal with, on details of what we can offer. Otherwise, visit UDC to use their online calculator and work out if a tailored UDC finance solution works for your business.

All the racking offered is designed to comply with static loading and seismic loads specified in all or some of the following Standards:
NZS 1170 New Zealand Loadings Code
NZS 3404 Design Code for Steel Structures
AS1538 Cold Formed Steel Structures
AS 4084 –1993 Steel Storage Racking A
AS / NZS 4600: Cold formed Steel Structures.
AS / NZS 1170 Series-Structural design actions
AS / NZS 1170.0.2002-General Principles
AS / NZS 1170.1.2002 -General Permanent, imposed and other actions
Sema Code 1980 (UK) Storage Equipment Manufacture Associated Code of Practice for design and use of Static Pallet Racking
Fem –10.2.02 –European code of Practice for design of Static Steel Pallet Racking
Fem –10.2.03 –Adjustable Beam, Pallet Racking

The building consent & producer statement, for any racking project, is made up of various producer statements. A PS1 is a document from a registered engineer that ensures the racking planned for the project complies with current codes set by various New Zealand standards. This is the initial document that allows materials to be ordered and manufacturing to be correct. This is required to start the Building Consent process. After installation, a PS3 can be issued by the installation company, if required, to advise they have followed all requirements on the PS1. A PS4 is a sign off by the registered engineer which states the work has been completed in accordance with the PS1 and that completed the project. This in turn allows the Code of Compliance to be issued for the Building Consent. It is usually the responsibility of the building owner/occupier to obtain a Building Consent and we provide the PS1/PS3(if required) and PS4 to assist in the process.

Yes. We can either walk you through the process, or do it for you. We can supply the engineered details / reports which are required to gain these documents. The cost of these will either be specified, built in to the quote, or on top of the quote. Feel free to contact us if you would like further information on this service.

Yes. We can deliver and install anywhere in New Zealand. We have our own installation team which works in with our project managers to get your job done, we do our best to meet your timeframes. If you would like a quote, please contact us. If you would like to install yourself, we do have installation instructions for most of our products, although, if you wish to be covered by our 7 year guarantees etc. it is best that our qualified team does the installation.

All orders incur a freight charge, which will be specified on the invoice, unless you have been quoted freight free. The charge is based on where you are located, and the weight and size of your purchase.
If your goods are shipped on the courier, it will be via New Zealand Couriers or Fastway Couriers.
If your goods are shipped on the truck, it will be via Mainfreight, Hooker Pacific or Toll Transport.
If your goods are shipped on a fragile truck, it will be via Conroys or Ace Furniture Freight.
We use the most reliable freight company to your area, in order to keep the cost of freight down. If you prefer to arrange a collection yourself, to save the charge, we are more than happy to work in with this. Please ensure that all paperwork and notifications are sent to scott@shelvingshopgroup.co.nz

In the unlikely event that you do not wish to keep your goods, we are happy to arrange a collection from your premises, so long as the goods are as they arrived at your premises, it is within 7 days from arrival and in keeping with our latest terms and conditions of trade.

We endeavour to dispatch your order within 2 working days from the receipt of your purchase, unless otherwise stated in the quotation process. We only use the best courier/freight companies and we securely wrap and pack every order. We deliver nationwide to:
Lower North Island (Auckland & below) – next day delivery
Upper North Island (above Auckland) – 2 day delivery
South Island (all of the South Island) – 3 day delivery
Chatham Islands
Please note that these delivery times are to main town centres, and do not take account of rural deliveries or of freight delays – due to either bad weather conditions or freight overload e.g. Christmas period where freight is at its maximum.